|
SOFTWARE SUPPORT
OSAM Document Solutions Inc. Professional Services Group is responsible for the support of all software solutions we implement. Our software installations range from stand-alone to enterprise-wide systems developed by industry leaders known for their innovative, contemporary and practical approach to information management during its lifecycle.
Our partners include Hyland Software, Inc., Captovation, Kofax and AnyDoc.
Contact a software support person via telephone at 602-263-9432. If a support person is not available please leave a message in our support center mail box by pressing (1) anytime during any OSAM greeting. We will return your call with a work order number within 30 minutes. All telephone support calls or voice mails will be addressed within 1 hour.
Contact a software support person via email at support@osaminc.com. We return your email with work order number within 2 hours. All emails support issues will be addressed within 24 hours.
|