Software Support

Members of our Technical support, Software Support and/or Online Support Groups are responsible for responding to our customers and resolving issues promptly and professionally while utilizing all resources available to OSAM . Our Software Support group is trained and certified to service our customers post-installation through online, phone, and onsite assistance.

“Some of the highest customer service and support response with the knowledge and kindness to resolve all issues we have had.” - J. Hillis, Safeguard Security

Software Support

Contact our software Support Engineers via telephone at 602-845-1630. If an Engineer is not available please leave a message in our support center mailbox by pressing (1) anytime during any OSAM greeting. All telephone support calls or voice mails will be addressed within 1 hour.

Email Our Software Support Team