OSAM is the single-source provider of records management system hardware, software, cloud solutions, scanning services, and supplies and services for every document management need. OSAM fulfills every need from the onset, with our dedicated client engagement process, each client receives free consultation services designed to carefully determine the products and services that most accurately suit the needs of our customer’s current business environment as well as their future expectations. Our services do not end with purchase or installation. We provide full service remote and onsite support for all of our business records management solutions as well as servicing the hardware that we provide.
Document Management Software is a system designed to capture, store and track electronic documents or paper based documents that have been digitized through a document scanner. Systems vary from large enterprise global solutions to small stand-alone systems. A central repository houses the documents for security, audit compliance standards, and retrieval. Applications can be modified to include modules that consist of automated processes that mimic physical paper filing, management, and processing standards.
Document Scanners convert paper or microfilm/fiche documents into digital images or electronic documents for repository into an electronic document management system. The scanner model most aligned to a business’s needs is dependent upon budget, the size of the organization, and the volume and type of physical documents in question. The scanning experts of OSAM can help make this determination.
Archive Storage appliances are designed to store, secure and manage online, near-line and offline data. Compatible with a variety of applications, archive storage can be connected to any network and is expandable as an organizations capacity grows, making long term retention easily attainable.
The same services provided by in-house document management system and related software, without the technological responsibilities and staff needed to run an in-house system.
Streamlining business processes by creating electronic records is a worthy, but complex task. The integration of paper to electronic document management systems with other software applications and processing services isn’t simple. Considering equipment and staffing necessities, and maintaining adherence to security requirements while meeting all business needs can be an overwhelming process. Inexperienced management and operators using fast, robust equipment with improperly designed process engineering for a specific scanning project only increases the problem.
Improve production and eliminate backlogs by keeping your staff focused on your business. Outsourcing your scanning needs with experienced OSAM professionals’ means:
OSAM Document Solutions supports our customers in all systems solutions we implement. Our Professional Services team installs, services, and maintains our customer’s hardware and software while the Professional Consulting and Project Management staff ensure complete installation and line-of-business integration with all of your existing applications by setting benchmarks according to your schedule.
Our Software Support group is trained and certified to service our customers post-installation through online, phone, and onsite assistance.
With 25 years of experience, and certifications from every major hardware vendor, including ScanPro 2000 certification, your hardware issues will be addressed within one to two business days