This blog post is the second of a 4-part series that will describe how document management solutions benefit government agencies.
Document management in Phoenix helps all types of government agencies improve performance. Agencies that benefit include:
- Local Government: Multiple departments - records, accounts payable, public works, community development, clerk of the board, fire, police, information technology, courts, human resources and more – can use document management solutions to improve customer service, meet records compliance requirements, and increase employee efficiency.
- County Government: Counties have used document management systems to make government operations more accessible to constituents through customer service centers, external-facing web sites, and self-service kiosks. Typical county departments that benefit from document management include records management, transportation, clerk of the court, treasurer, assessor, clerk of the board, public fiduciary, materials management, recorder, sheriff’s office, information technology, finance and more.
- State Government: Like many agencies, Arizona’s state government has been plagued with job cuts. Successful document management in Phoenix allows each department within state government to provide, at a minimum, the same level of service to their constituents without additional staff.
- Court Systems: Document management solutions support various judicial systems including limited jurisdiction of cities/towns, general jurisdiction of counties, and the Arizona Supreme Court.
For more information about record management solutions, continue to visit our blog or contact OSAM Document Solutions, Inc.