Call Us Today! 1-800-279-6726

logoarea

Archive for May, 2011

Arizona Records Management Software: The Gateway to Success, Part 4

Friday, May 27th, 2011

In part 3 of this blog post we discussed how Arizona records management software can help improve an insurance company’s customer service. In this blog post we will discuss how Arizona records management software can benefit an insurance company’s operations team.

Operations: The hidden keystone of every insurance company

The operations teams—from accounting and finance to human resources and agency communications—might not be the first to come to mind when you think of an insurance company, but that shouldn’t discredit their importance. These teams are the backbone of every insurance organization.

Often found drowning in paper, operations employees are bogged down by repetitive, mundane tasks that could be automated to save money and time.

Arizona records management software allows operations teams to work on the projects they were hired to do instead of spending all their time managing paper. In addition to resolving document management issues, this software increases employee productivity and morale, giving them the time and motivation to make a difference for you.

  • Automate agency communications in real time, including commission statements and policy changes
  • Simplify order processing and three-way matching
  • Never recreate a document again—integrate with virtually any ERP and HR system, including SAP, Lawson, and PeopleSoft
  • Shorten the hiring cycle to find and hire the best people

For more information about Arizona records management software, contact OSAM Document Solutions, Inc.

Phoenix Records Management Software: The Gateway to Success, Part 3

Wednesday, May 25th, 2011

In part 2 of this blog post we discussed how Phoenix records management software can help insurance companies attract new customers and generate new business. In this blog post we will discuss how Phoenix records management software can improve insurance companies’ customer services.

Make your customer service worth it

You only get one shot to make a difference to your customers. They don’t call or e-mail or fax to say hello or see how your day is going. Most often, they’re reaching out because of a major life event—a birth, a death, an accident, a tragedy—and they need you.

Customer service is critical to insurance companies—done well, it makes a huge difference. It’s not just about picking up their call by the second ring. It’s about answering their questions immediately and accurately.

That’s where Phoenix records management software comes in. Customer service is the key differentiator in a shifting market. Would your customers be reassured if they saw what happens behind the scenes? During the worst of times, customers come to you with great demands and high expectations. Phoenix records management software guarantees you won’t let them down.

  • Automate touch points to increase meaningful customer communication
  • Respond to customer inquiries faster and Ensure consistent, timely customer communication
  • Enable single-call resolution and self-service
  • Identify your best representatives with process transparency

For more information about Phoenix records management software continue to visit our blog or contact OSAM Document Solutions, Inc.

Records Management Software: The Gateway to Success, Part 2

Monday, May 23rd, 2011

In part 1 of this blog post we discussed the fact that hundreds of insurance companies have called on Phoenix records management software to help them achieve long-term success. In this blog post we will begin to discuss the benefits of Phoenix records management software and how this software helps insurance companies achieve long-term success.

New business: gateway to success

The success of your company depends on you and your team. You determine the company’s growth and competitive advantage.

The faster you issue policies and process renewals, the happier you keep your producers. This will determine whether you win or lose market share.

Phoenix records management software can help you win. Hundreds of insurance companies use this software to help bring more business in the door, underwrite it faster and attract the best agents. By ensuring consistent, reliable, and secure document management; Phoenix records management software can be the difference between business as usual and achieving your growth potential.

  • Automatically assign and route applications to increase revenue opportunities
  • Increase policy production without increasing headcount
  • Provide agent force visibility to the most consistent, accurate, up-to-date data from anywhere

For more information about records management software continue to visit our blog or contact OSAM Document Solutions, Inc.

Phoenix Document Management Software: The Gateway to Success

Friday, May 20th, 2011

Ever wondered what makes some insurance companies so successful? Year after year; regardless of market conditions, decreased spending, and even natural disasters; they still seem to post profits. So what’s their secret? Phoenix document management software!

It’s clear that competing in a tight economy requires insurance companies to get tough; but can you do it while still maintaining efficiency and compliance, while still making a difference to your customers and employees? Conditions like these demand that you think about your business differently. A trusted resource in the industry, hundreds of insurance companies have called on Phoenix document management software to help them achieve long-term success.

For more information about Phoenix document management software continue to visit our blog or contact OSAM Document Solutions, Inc.

Arizona Record Management Software Speeds Adoption Time, Part 4

Wednesday, May 18th, 2011

In part 3 of this blog post we discuss how quality Arizona record management software provides solutions to adoption challenges that physicians may face. In this blog post we will discuss additional benefits of Arizona record management software.

Why Record Management Software?

Leveraging a single and secure content repository that can scale to manage billions of content objects, Arizona record management software provides a modular suite of ECM applications including Production Document Imaging, Document Management, COLD/ERM, Business Process Management, and Records Management. These applications are used to capture, process, distribute, and manage the lifecycle of the content that drives core operations like accounts payable, claims processing, loan approval, medical billing, and compliance with regulations such as Sarbanes-Oxley. Arizona record management software can be installed on premise, delivered as a hosted service over the Internet, or deployed in any combination thereof.

We know the new healthcare IT legislation is weighing heavily in your mind. Quality Arizona record management with Physician Portal encourages adoption and information sharing, putting you one step closer to meaningful use. With trusted best practices gleaned from implementations at hundreds of Meditech organizations, Arizona record management software works with you to find the best solution for your needs.

Managing content-driven business processes with Arizona record management software reduces costs, increases revenue, improves customer service, and builds a platform to support governance, risk and, compliance initiatives. Combining industry expertise with a flexible and full-featured ECM product suite, this software is the basis of solutions that have improved operational efficiency.

For more information about Arizona record management software, contact OSAM Document Solutions, Inc.

Arizona Record Management Software Speeds Adoption Time, Part 3

Monday, May 16th, 2011

In part 2 of this blog post we discussed some of the adoption challenges that physicians face. In this blog post we will discuss the solutions that high quality Arizona record management software provide.

Arizona record management software provides a Physician Portal that gives physicians and clinicians the unified patient view they need. It allows for real-time access to information from Meditech and all other clinical systems in a single online view. That way, they need only go to one place for patient information instead of many. They can see lab results, radiology data, pharmacy data (including allergies), discharge summaries, nursing documents, EKGs, PACS images and more.

What’s even better is that this Arizona record management software Physician Portal can be customized by specialty to highlight areas that are clinically relevant to a given physician’s role on the patient’s care team. Physicians automatically see a dashboard view for their specific clinical discipline. The Physician Portal can also be personalized by each physician to meet his or her individual preferences and needs. This frees physicians to do the work they do best instead of wasting time collecting information.

For more information about Arizona record management software continue to visit our blog or contact OSAM Document Solutions, Inc.

Phoenix Record Management Software Speeds Adoption Time, Part 2

Friday, May 13th, 2011

In part 1 of this blog post we discussed how high quality Phoenix record management software allows physicians to speed adoption time and maintain a comprehensive view of patient records. In this blog post we will discuss some of the adoption challenges physicians face.

The Challenges

Physicians won’t see the full value of EMRs if they still have to dig through paper files and open other software applications to get a full patient picture.

  • Physicians are frustrated that they still don’t have patient information all in one location even with an EMR in place
  • Physicians think and work differently from one another and it’s often difficult to accommodate those differences in an EMR

For more information about Phoenix record management software continue to visit our blog or contact OSAM Document Solutions, Inc.

Quality Phoenix Record Management Software Speeds Adoption Time

Wednesday, May 11th, 2011

High quality Phoenix record management software allows physicians to speed adoption time as well as maintain a comprehensive view of patient records. Adoption is vitally important to the success of any software implementation. With the new federal healthcare IT standards, achieving and maintaining high adoption rates is key to satisfying meaningful use. That means there’s more pressure than ever before on the adoption of EMRs. Access to a single and complete view of patient information goes a long way toward physician acceptance and use of EMRs.

For more information about Phoenix record management software continue to visit our blog or contact OSAM Document Solutions, Inc.

Document Management Company to Host Lunch ‘N’ Learn Event

Wednesday, May 4th, 2011

Phoenix document management company OSAM Document Solutions, Inc. invites you to join us for a free Lunch ‘N’ Learn event focusing on the latest check scanning offerings from Canon.

In addition to showcasing award-winning products from Canon, this event will also include a presentation by industry experts entitled “Best Practices for Financial Services Concerning Check 21,” which will address Check 21 regulations as well as additional solutions to improve customer service and give you a competitive advantage.

This Lunch ‘N’ Learn event will be held on Wednesday, May 18, 2011 from 11:30 a.m. to 1:00 p.m. at Seasons 52, located at 2502 E. Camelback Rd. in Phoenix, AZ. Anyone interested in attending need only sign up for “Best Practices for Financial Services Concerning Check 21” on or before May 13th.

For more information about this event or our document management company, contact OSAM Document Solutions, Inc.