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Archive for March, 2011

Document Management Software Streamlines Government Services, Part 3

Wednesday, March 30th, 2011

In Part 2 of this blog post we discussed how document management software like OnBase helps put Public Works in the fast lane. In this blog post we will how from arrest to parole, OnBase connects documents and processes for better service.

If you were to ask a roomful of police officers what their biggest challenge is, what do you think the answer would be? Too many career criminals working the system? Or too many forms to fill out and maintain?

What do you think a prosecutor or public defender’s answer would be? Overwhelming case loads? Or insufficient access to information?

The answer is all of the above. And paper is the culprit throughout the justice continuum. But there is a solution. OnBase first enables officers to fill in an incident report and have it automatically update both the RMS and case management systems. Then, right from a secure Web page, any prosecutor, judge or public defender can easily pull a case file from any county agency, exactly when they need it.

Release the paperwork shackles from your best and brightest. Give them the information they need at a moment’s notice and let them focus on what they do best. Getting the bad guys.

  • Ensure judges, prosecutors and officers have the totality of information to make the best decisions
  • Eliminate RMS backlogs and missing or damaged reports
  • Support the full lifecycle of documents from intake to RMS import
  • Reduce court costs and docket backlogs

For more information about document management software, contact OSAM Document Solutions, Inc.

Document Imaging Software Streamlines Government Services, Part 2

Monday, March 28th, 2011

In Part 1 of this blog post we discussed how document imaging software like OnBase takes the most time-consuming, paper-based tasks of government service and makes them easier. In this blog post we will discuss how OnBase helps put Public Works in the fast lane.

When a water main breaks in the middle of downtown, nothing else matters except fixing the geyser – immediately. But after the drama subsides, the questions come from all directions. Why did this happen? What do we do to prevent this in the future?

How well and quickly you respond is the difference between public trust and public scrutiny. By integrating with your existing GIS system, OnBase ensures your staff doesn’t need days or even hours to find the answers people need. It takes only minutes.

Within their familiar GIS or asset management system, staff can instantly pull up not only the asset data, but also every bit of documentation that exists. From safety and maintenance forms to engineering CAD drawings to planning committee minutes, OnBase puts documents into the hands of those who need them.

And OnBase keeps approvals and projects moving. Critical paperwork doesn’t stall on someone’s desk. No more looking through drawers and drawers of file cabinets for the most recent blueprint or work order. Documents are available right from the Web, at a moment’s notice. Eliminating the paper shuffle means more time for public service.

  • Lower costs with better collaboration and shorter project cycles
  • Reduce risk with better project visibility
  • Extend the value and useful life of asset management systems

For more information about document imaging software, contact OSAM Document Solutions, Inc.

Arizona Document Management Software Streamlines Government Services

Friday, March 25th, 2011

They say what goes up must come down. The challenge is yours to help pick up the pieces when it does. Financial structures and long standing industries may waver, but government must stand strong to serve the people. Governments must serve more people than ever before with less – less staff, less money, less resources. It’s time to let OnBase help lighten the load.

Arizona document management software like OnBase takes the most time-consuming, paper-based tasks of government service and makes them easier. From optimizing intake paperwork to automating permitting processes, to providing secure constituent self-service, OnBase saves hundreds of hours of busy work every week. Staff no longer have to provide the same information to multiple systems, files or people. They can access all documents from one central location, instead of from various agencies, state systems and records rooms.

Without replacing existing systems, OnBase gives old technology new life. It bridges the gap between those systems and the transparency requirements of today. It also helps protect institutional knowledge, and prepare for the near future when 50 percent of staff is due to retire. Better processes mean better constituent service.

For more information about Arizona document management software, contact OSAM Document Solutions, Inc.