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Archive for January, 2010

Congratulations to the OSAM “Best Of” Award Winners for 2009!

Thursday, January 28th, 2010

Each year OSAM recognizes one or more of its end users who have either implemented a unique solution or realized a significant cost and/or time savings by using OSAM products.  In 2009 we had three customers who met both of these qualifications!

Congratulations to the Maricopa County Assessor Office for winning a “Best Of” award for 2009! The Maricopa County Assessor Office used OnBase and Canon scanners to automate their appeals process. Prior to this, their process for approving or denying appeals was largely paper-based and therefore quite labor-intensive.  This required employees to work overtime to get the paperwork processed before the deadline.  After the implementation of OnBase, the Assessor’s Office processed 50% more appeals than the previous year without requiring a single employee to work an hour of overtime.  This saved $31,000 in overtime costs when compared with the previous year.

Increased processing efficiency and reduced overtime costs were the greatest benefits recognized by Maricopa, but they also had the added bonus of about $23,000 in savings on file folders and other paper storage costs since OnBase allowed them to replace paper with electronic files.

Special acknowledgement goes to Maricopa County Office of Enterprise Technology for guiding this project through to full implementation.

Maricopa County and OSAM

Congratulations to Food Services of America for winning a “Best Of” 2009 award! Congratulations to Banner Health for winning a “Best Of” 2009 award! Banner Health implemented an OnBase and Datacap solution to better manage the explanation of benefits (EOB) documents that they receive daily.  With Datacap and OnBase, Banner is able to automate the indexing and processing of their EOBs.  Now that the EOBs are electronically processed, Datacap is able to automatically post the patient information collected from the documents to Banner’s patient billing system (Med Series).  Prior to Datacap and OnBase, this was a manual, data entry intensive process.

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OnBase 102-January 18th

Friday, January 8th, 2010

OnBase 102-January 18th
Details: This workshop is a comprehensive hands-on review of general OnBase configuration. It includes items such as Disk Groups, Document Type Groups, Document Types, folders, Keywords, Customer Queries, Scan Queues, Print Queues, User Names and Passwords, and User Groups and Rights. The class will cover configuring each of these items and an in-depth look at their uses within OnBase. The class concludes with a hands-on test of configuring an OnBase application by all class attendee. Cost is $250.00 per person

Please click here to RSVP for this event.

Top 5 OnBase Trouble Shooting Techniques – January 27th

Friday, January 8th, 2010

This webinar will go over effective troubleshooting steps to help solve issues by going over the most common issues that customers call in about and where to find the source of the problem.
*Webinars are FREE

email to register

OSAM User Group Meeting Next Week

Friday, January 8th, 2010

OSAM Semi-Annual User Group Conference 2010!
Please join OSAM at the beautiful Tempe Mission Palms on January 13th from 10am – 4pm.
This event provides current OnBase users as well as potential customers in-depth presentations from experienced OSAM staff, interactive discussion groups, presentations on new products and exhibits by our partners. This is a great opportunity to network with other OSAM customers, OSAM professional staff and learn how new solutions can help your organization. Light breakfast and full lunch will be served.
Please click here to RSVP for this event.

Welcome to the OSAM’s Blog

Friday, January 8th, 2010

Welcome to the first OSAM Blog. We would like feed back on topics, items, discussion you would like to see. Please post your replies with any feedback you might have.

Thank You!